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Topic: Scum Watch

Written By: Melissa Martin

ON: 02/29/2004

CITI Bank customers : "Please Verify your Email Address" Beware

ARTICLES

Citibank customers beware

This scum came out of the inbox of a fellow JimGuide. Please be careful when reading any emails that suggest giving out any personal information. Remember that your banking institution would never ask for your private information such as your PIN number. This is a clever redirect that will actually take you to the original CITI Bank site if you use the upper portion of the link. Of particular interest, is that this email was sent to a member who is (and never has been) a CITI Bank customer.

This email is listed on the CITI Bank site as a fradulent letter that has been making the rounds since January 25, 2004. For additional fradulent emails circulating from CITI Bank you can visit the CITI Bank site. Select the "To Report a Supicious Email Click Here" link for a complete listing including screen shots. Here are a couple of tips courtesy of the CITI Bank site:

How can I be sure that I'm dealing with Citibank and not an imposter?
You can tell that you're dealing with Citibank because:

  1. Citibank will never send you an e-mail asking for your passwords, credit card numbers, or other sensitive information.
  2. If we request information from you, we'll always direct you back to a Citibank site using links. These are for your convenience — you can also reach our site using your bookmarks or any of our published URLs.
  3. If you're required to enter personal information to perform a transaction, it's always done on a site secured with SSL technology — you can tell because there'll be a padlock icon at the bottom of your screen. Most important, if you click on the padlock, a security certificate will pop up. In it, there's a section that says "Issued to:" If it's really a Citibank site, then the URL will end in "citibank.com."

Here is the email:


Dear Citibank Member,


This email was sent by the Citibank server to verify your E-mail address. You must complete this process by clicking on the link below and entering in the small window your Citibank ATM/Debit Card number and PIN that you use on ATM.

This is done for your protection - because some of our members no longer have access to their email addresses and we must verify it.

To verify your E-mail address and access your bank account, click on the link below:

https://web.da-us.citibank.com/signin/citifi/scripts/email_verifyjsp


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Thank you for using Citibank

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